General
The Merkur Investments Limited (hereinafter; Merkur Investment) Privacy Policy is designed to tell you about practices regarding the collection, use and disclosure of information that you may provide via the Merkur Investment website. Whenever you use this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.
Ways that Merkur Investments collects information
Some areas of the site require you to actively submit information in order for you to benefit from specific features (such as the range of online services). You will be informed at each information collection point what information is required and what information is optional.
Some of this information may be personal (information that can be uniquely identified with you, such as your full name, address, email address, phone number etc).
Merkur Investments only collects such information when you choose to supply it to them.
Information is also gathered without you actively providing it, through the use of various technologies and methods such as Internet Protocol (IP) addresses and cookies. These methods do not collect or store personal information.
An IP address is a number assigned to your computer by your Internet Service Provider (ISP), so you can access the internet. It is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the internet), rather than static (unique to a particular user’s computer).
Merkur Investments uses your IP address to diagnose problems with their server, report aggregate information, and determine the fastest route for your computer to use in connecting to the site, and to administer and improve the site.
Page tagging
Merkur Investments uses JavaScript page tags to aggregate and analyze customer usage patterns on the website. This provides Merkur Investment with data on your site usage and behavior. Merkur Investments uses this information to make changes to the layout of the website and to the information in it. This process does not collect any personal or identifiable information about users. You can disable JavaScript on your computer; however disabling JavaScript may affect your ability to access some Merkur Investments online tools and services.
Sometimes Merkur Investment tags pages on sites used to promote various campaigns. These tags are provided by the advertising management partner, Double-click. These tags enable Double-click to recognize a unique cookie on your browser, which in turn enables Merkur Investment to learn which advertisements bring users to the website. The cookie was placed by Merkur Investment, or by another advertiser who works with Double-click. With this technology, the information that Merkur Investment collects and shares is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. There is more information about Double-click – including information about how to opt out of these technologies – on their website.
Monitoring of email
Merkur Investment may monitor email communications with Merkur Investment (this includes any Merkur Investment’s member of staff). Any such monitoring will take place in accordance with the law.
Web statistics
Merkur Investment uses log files generated by the web servers to analyze site usage and statistics but the files do not identify any personal information. Log file analysis helps Merkur Investment to understand usage patterns on the website and to make improvements to the service.
Disclosure
Except as otherwise stated, Merkur Investment may use information you provide via this site to improve the content, to customize the site to your preferences, to communicate information to you (if you have requested it), for internal marketing and research purposes, and for the purposes specified in this Privacy Policy.
Merkur Investment does not disclose any information you provide via the site to any third parties or other Government departments except where:
- such disclosures are necessary to fulfill Merkur Investment’s service obligations to you, in which case Merkur Investment will require such third parties to agree to treat it in accordance with this Privacy Policy
- required by applicable laws, courts orders, or Government regulations (for example, to prevent or detect crime)
- you give Merkur Investment permission to do so
Access to and correction of personal information
Merkur Investment will take all reasonable steps in accordance with legal obligations to update or correct, personally identifiable information that you submit via this site.
You have a right to ask to see details of any personal information that Merkur Investment holds about you. If you wish to do so please contact the Merkur Investment office that you have been dealing with.
Liability
Merkur investment will not be liable for defamation or any other legal action arising from content published- by persons who are not agents of Merkur Investment- on this website. Merkur Investment will not indemnify any person who posts, comments or otherwise causes to be published unsolicited material on the website, against any direct or indirect legal claims arising from such publications.
Security
Merkur Investment has a legal duty to protect the confidentiality of customer’s information. Merkur Investment takes all reasonable steps to protect any information you submit via the website, both online and offline, in accordance with the Ugandan and Congolese Law, international best practice and general principles of law recognized by civilized states.
Merkur Investment takes all appropriate steps to protect your personally identifiable information as you transmit your information from your computer to the Merkur Investment site and to protect such information for loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Merkur Investment uses leading technologies and encryption software to safeguard your data, and operate strict security standards to prevent any unauthorized access to it.
Where you use passwords, ID numbers, or other special access features on this site, you also have a responsibility to take reasonable steps to safeguard them.
Links to other websites
This site contains links and references to other websites. Please be aware that this Privacy Policy does not apply to those websites and Merkur Investment encourages you to read the Privacy Policy of every website you visit.
Notification of changes to the Privacy Policy
Merkur Investment will post details of any changes to the Privacy Policy on the website to help ensure you are always aware of the information Merkur Investment collects, how Merkur Investment uses it, and in what circumstances, if any, Merkur Investment share it with other parties.
This Privacy Policy was last updated Feb 2023.